CFIO Receptionist Tips - How's your Chief First Impression Officer doing?

I wanted to post some receptionist tips because I know how important and demanding their jobs are. Unfortunately, many organizations don’t recognize this or even know who their CFIO is.  So I’ve included some advice for companies to support their CFIO.

What is a CFIO?

CFIO stands for Chief First Impression Officer. Almost every company has one, whether you know it or not.

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Pensive woman with negative thoughts

Are Negative Thoughts Holding You Back?

Negative Automatic Thoughts (NATs) are often more prominent than positive thoughts and can make us feel inferior and hold us back. I sometimes suffer negative thoughts, but I want to share a book and tips that helped me.

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Are LuluLemons Souring Your Dress for Success

Hidden Dress for Success Codes –

You can’t imagine the number of times I receive emails like this: “My daughter is working on a corporate job promotion. She thinks Lululemon pants are ok for work. I worry she doesn’t understand dress for success and will get passed over because of her wardrobe! Please help her!”

Beware of unwritten dress for success codes

So how important is your dress to your personal brand and success?

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Sad Dog with Tips to Increase Your Visibility

When I asked an aspiring leader what she was doing to advance her career, her response floored me.

I was coaching a client; an accountant in her mid-30’s who is brilliant at the technical part of her job. More than anything she would like to be a manager and eventually a partner in her firm. But she sees others getting promoted ahead of her in spite of her talent. So I asked her, “What you are doing to increase your visibility and be seen as a leader?” Her response floored me.

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Imposter Syndrome Advice - Why we sometimes feel like a fraud.

Do you ever feel like an imposter? What you can do about it.

Some of my executive coaching clients share that they feel like they’re over their heads in their roles as professionals and leaders; that sooner or later someone is going to discover that they are imposters. Many are accomplished women who have achieved incredible success in their careers, and are often the only woman sitting at the boardroom table. They tend to

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Writing Thank You Notes mkaes you memorable and others feel good.

The Joy of Thank You Notes

I read an inspiring article, How a Simple Thank You Can Make a Difference in The Globe and Mail written by Sharon Kofed and it made me smile. Sharon teaches business English to international students. Because of the profound impact of personal notes she’s sent, she decided to incorporate the art of writing thank you notes into her class.

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