Jun 29

Reading Books Boosts Your Empathy

By Joanne Blake | Books , Conversation Topics , Networking

The Lost Art of Reading Books

Why reading books makes you a good conversationalist and more empathetic.

P.S. and it can even help you find love.

Why books matter in a distracted time

We recently attended a fascinating lecture by David Ulin, former book critic of the Los Angeles Times and author of nine books including The Lost Art of Reading…Why Books Matter in a Distracted Time. Speaking on all aspects of books, writing and reading this was a fascinating evening. David was lively, entertaining, and not surprising, very well read. I couldn’t wait to read his latest book!

Reading books or eBooks

An audience member asked if he felt if there is a difference between reading a hard copy of a book versus reading eBooks on a device. David’s response was that it really didn’t matter. It depended on the person’s preference; the important thing was just to read!Continue reading

Mar 31

The Fine and Fun Art of Business Dining

By Joanne Blake | Dining , Etiquette & Manners

young professionals demonstrate the fun art of business dining.

There is an art of business dining, but it can be fun

The business lunch seems scary when you’re beginning a career. But the younger you start polishing your table manners, the more you can relax and really enjoy business dining.

Young accountants are leading the way

The Chartered Professional Accountants of Alberta has an advice packed magazine that addresses career related topics and issues for university, college and high school students. Terry just had a dining etiquette article published in the spring issue of Capitalize Magazine. Click here to read CPA Capitalize magazines.

Business dining is an integral part of the business world.

The business lunch is a great way to build relationships and achieve success. But it can be a little daunting. Terry has provided some tips to help make you comfortable when dining out and make a great impression at the table.

Continue reading

Dec 17

7 Biggest Office Party Mistakes

By Joanne Blake | Etiquette & Manners , Image & Dress , Networking

Office Party Mistakes Victim Dog

Holiday Party Etiquette Tips and Tricks

Office party mistakes are a hot topic at this time of year. CBC radio interviewed me on Christmas party etiquette advice. So I have put together my 7 biggest office party mistakes below and some tips to avoid them. (Click here to listen to the 6 minute Canadian Broadcasting Company clip)

Office Party Mistakes #1 – No Show?

The biggest mistake is not attending the party – Go Go Go.
Skipping the party may suggest that you’re not invested in the organization or that you’re not a team player. Even if you’re a confirmed party-pooper or shy, at least Continue reading

Oct 08

Top Receptionist Tips to Become a Great CFIO

By Joanne Blake | Customer Service , Etiquette & Protocol

CFIO Receptionist Tips - How's your Chief First Impression Officer doing?

I wanted to post some receptionist tips because I know how important and demanding their jobs are. Unfortunately, many organizations don’t recognize this or even know who their CFIO is.  So I’ve included some advice for companies to support their CFIO.

What is a CFIO?

CFIO stands for Chief First Impression Officer. Almost every company has one, whether you know it or not. Continue reading

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